FAQ

Frequently asked questions

Everything you need to know about EditJ. Can’t find an answer? Reach out anytime.

Getting started
Yes. Every core tool is free for up to 3 tasks a day with files up to 25 MB — no account needed. Pro lifts those limits and adds batch processing and AI tools.
No. EditJ runs entirely in your browser on any device — desktop, tablet or phone. There’s nothing to download or update.
Not for the free tools. An account is only required for Pro features, saved history, and team workspaces.
Files & formats
PDFs plus the common office and image formats — Word, PowerPoint, Excel, JPG, PNG and HTML — for converting to and from PDF.
Up to 25 MB on the free plan, 100 MB on Pro, and 500 MB on Team. Need more? Contact us about Enterprise.
Batch processing is available on Pro and Team plans — drop in many files and run the same tool across all of them.
Privacy & security
Files are encrypted in transit and at rest, and are automatically deleted within two hours of processing. We never read, share, or train on your documents.
Yes — we use 256-bit encryption and isolated processing environments. Read our Security page for the full details.
Never. Your file contents are used only to perform the task you asked for, and nothing else.
Billing
Yes, in one click from your account. You keep Pro access until the end of the billing period, and yearly plans include a 30-day money-back guarantee.
Paying yearly saves 20% versus monthly — roughly two and a half months free each year, billed once annually.
All major credit and debit cards, plus Apple Pay and Google Pay where available.
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Our team replies within one business day.
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